We strive to provide 100% customer satisfaction.
You may return/exchange an unused item in new condition within 30 days of purchase. However, if you are unhappy with your order, you may return or exchange an unused item in new condition within 30 days of purchase. Please see our Return Policy for further details.
To return or exchange a product:
- All items must include original packaging.
- Properly package the product.
- Include your ProForce® receipt within the package.
- It is best to use a carrier that can provide tracking details and you might consider insuring the return package/product.
- Ship your return to the address below prepaid.
- Clearance item sales are final. No returns or exchanges.
For larger items or defective items, please call 1-800-345-2962 or go to our Contact Page to ensure you get the best service.
You may return the items to the address below:
Attn.: Return Dept.
9400 Ashton Rd.
Philadelphia, PA 19114-3418