Frequently Asked Questions

Yes, orders can be expedited. While in checkout, you'll be offered several shipping options to choose from. FedEx and UPS Next Day Air and their respective charges will be presented along with all available shipping options.

Yes, we ship internationally. Please click here for more information on international shipping.

Yes, we do. When shipping to P.O. Boxes, we use the United States Postal Service (USPS Priority Mail). We ship to APO and FPO addresses and any address that has a 5 digit U.S. Postal Zip Code. Foreign orders are accepted in U.S. currency only.

Our standard ground shipping and handling charge is $15.95 per order, AWMA uses UPS Ground unless requested otherwise. We charge our wholesale customers exactly what we are charged. The cost will depend on the quantity, weight, and dimensions of the parcels. The distance traveled also will determine the charges. UPS Ground takes 1-6 business days once the package leaves our warehouse. The time of delivery is dependent on your local UPS driver. For expedited shipping please contact our offices at 1-800-345-2962.

Please Note: Be sure to have an adult present and available to sign for and receive the package at the expected time of delivery. UPS will not leave a package Unattended. This is only to ensure the safety of your order. In the event that nobody is available at the time of delivery, UPS will make 3 attempts to deliver the package before returning it back to us, at which time we will contact you about your order.

Once an order is placed it is automatically transmitted to the warehouse for fulfillment. Although we do our best to comply with all requests, cancelation it is not always possible to stop an order from being shipped. If you wish to cancel your order we recommend that you send an email to awma@awma.com with your order number and the word "CANCEL" in the subject line. Once the order has left our facility, it cannot be canceled. You must then wait for the package to be delivered and then contact us for further instructions.

Hours:
Monday - Thursday: 9:00 AM - 6:30 PM ET
Friday: 9:00 AM - 6:00 PM ET
Saturday: Closed
Sunday: Closed

AWMA.com accepts Visa, MasterCard, American Express and Discover Card. When ordering, AWMA.com will attempt to secure authorization on your credit card at the point of purchase online. If there is a problem securing this authorization, you will be notified during checkout. If we receive verification of sufficient funds, your order will be completed and processing will commence. Your account will be charged in 24 to 48 hours.

If you have already registered and do not remember your password, you can Click here to reset your password or call us at 1-800-345-2962 to speak with an agent.

• All shipping costs given at the time of checkout are estimates. Final costs are determined by the assemblage of dimensions of the package, weight of the package, postal code of the shipping address, and whether shipping address is residential or commercial. We will use the information provided to select the most efficient method of shipment. Accounts will not be charged for shipping until the order is invoiced.

          Example: The shipment of one uniform in a package, measuring 16"x14"x2", weighing 5 lbs. and being shipped to a residential address in the state of Washington may present the following shipping cost/options based on current UPS & USPS prices as of March 1 2018: 

          Cost                        ETA                       Carrier

        $16.25               7 Calendar Days         UPS Ground

        $28.04               5 Calendar Days         USPS Priortiy Mail

        $25.10               11 Calendar Days       USPS Retail Ground